Short Courses

Short Courses

TSW (Trade Single Window) Workshop

This workshop is designed for new users of Trade Single Window (TSW) online.

The workshop will take you through:

  • Becoming a registered user of TSW (including Organisations, Administrators and Premises)
  • Applying for supplier and client codes
  • Understanding new WCO3 message formats and requirements
  • Navigating TSW Online (general guidance for viewing lodgements, registrations and agency responses)
  • Submitting import and export declarations via TSW online (working through practical examples of Import/ Export lodgements and explaining some of the features of fields within TSW)*


Access to TSW is strictly controlled and all users must be registered i.e. brokers, freight forwarders, express couriers, shipping lines and airlines, importers, exporters, and approved premises.

*Please note: Registered users who wish to submit import/export lodgements to Customs, must have a declarant code and Unique User Identifier (PIN number).

This workshop can be delivered onsite.

Duration: 1-4 hours


Marine Cargo Insurance

Lost, misplaced, stolen and damaged cargo claims are an everyday process for international freight forwarding consultants. Thousands of sea containers fall off container vessels every year that add to the thousands of claims on carriers, forwarders and agents. This short course will cover what you need to know in relation to keeping your head above water and in front of the pack with it comes to understanding marine insurance, the risks, policies and how to claim.


Introduction to International Freight Forwarding

International Freight Forwarding is a constant changing environment. Understanding how it all works can be confusing. This introductory course covers all aspects of the process involved in moving goods internationally. Learn what is required, what documents you need, where to get them from, and what to expect. Risks and avoiding them through sensible forward management. Importers and exporters will benefit by understanding all requirements and will be in a position to save money on forwarding services, whilst those engaged in International Freight Forwarding will be better informed.


INCO Terms

The interpretation of INCO terms have been argued over many years. The latest version released in 2010 has eased this issue, however the correct usage of the terms is still a cause of debate.

This course covers:

  • History
  • What are INCO terms
  • Why do we use them
  • INCO terms in detail
  • Benefits and limitations
  • Risks
  • What is a delivery place
  • Rules for transport
  • Detail of INCO term on documents
  • Legal enforceability
  • Applications to NZ Legislation
  • United Nations Convention

    Who should attend:
    • Importers and Exports
    • International Freight Forwarders
    • Freight Forwarding Sales Consultants
    • Customs Brokers



Do you have 6 or more people that require training? For all of our courses, we can provide onsite training at your premises (for a minimum of 6 people per course). Click the button below to contact us to discuss your specific needs.


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